Passengers should arrive at least 60 minutes before departure for check-in. Late arrivals may result in a rescheduled or forfeited flight.

Yes, weather plays a crucial role in flight operations. In case of poor visibility, strong winds, or other adverse conditions, flights may be delayed, rescheduled, or canceled for safety reasons.

We recommend bringing:

• Warm clothing (layers, gloves, hats, sunglasses)
• Passport or valid ID
• Camera or phone for photography
• Any personal medication required during the flight

Our cancellation policy varies depending on the tour. Generally:

• Full refunds for cancellations made 48 hours before the flight.
• Partial refunds for cancellations made 24 hours before the flight.
• No refunds for cancellations made within 24 hours or for no-shows.
• Weather-related cancellations will be fully refunded or rescheduled.

Yes, helicopters have strict weight limits for safety. Passengers must adhere to weight restrictions, and those exceeding limits may need to purchase an extra seat. Baggage weight is also limited.

Yes, children and elderly passengers are welcome. Infants under 2 years old may need to sit on a parent’s lap. Elderly passengers with mobility issues should inform us in advance for assistance.

We offer both private charters and shared flights. Private charters allow full customization, while shared flights are a more budget-friendly option.

Our helicopters are equipped with first-aid kits and emergency oxygen. In case of an emergency, we can divert the flight to the nearest medical facility.

Yes! We offer special charters for marriage proposals, photography, corporate events, adventure flights, and pilgrimage tours. Contact us for custom packages.

Yes, for safety reasons:

• Allowed items: Cameras, small bags, sunglasses, warm clothing.
• Restricted items: Large suitcases, sharp objects, flammable materials.
• If you need to bring medical equipment or other special items, inform us in advance.